Intermittent Site Degradation

Incident Report for Greenshades Online

Resolved

This incident has been resolved and all services are fully operational.

Posted Dec 13, 2022 - 14:11 EST

Monitoring

An issue intermittently impacting site wide response has been identified and a fix has been implemented. We are currently monitoring to confirm stability of the system.

Posted Dec 13, 2022 - 13:31 EST

This incident affected: Single Sign On, Tax Service, Employee Services, Year End Forms, Azure, Payroll, Customer Support and Sales, and Data Synchronization Services.