Resolved -
Issues is resolved. All Greenshades services are functioning normally.
Jan 17, 13:51 EST
Monitoring -
All data servers have been recovered. We are monitoring to ensure all services are functioning as expected.
Jan 17, 09:41 EST
Identified -
Some of our data servers experienced an issue and failed over to secondary backups. While all of the data recovers, some Year End Forms data will be unavailable and some actions with Year End Forms may also be unavailable until all data servers have recovered. We will provide an update when recovery is complete.
Jan 17, 07:47 EST