All Systems Operational

Uptime over the past 90 days. View historical uptime.
SMS for 2 Factor Authentication Operational
Twilio SMS Operational
Twilio SMS Toll-Free, North America Operational
Twilio REST API Operational
Single Sign On Operational
Tax Service Operational
Employee Services Operational
Year End Forms Operational
Azure Operational
Payroll Operational
Customer Support and Sales Operational
Data Synchronization Services Operational
On Premise Products Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 27, 2026

No incidents reported today.

Aug 26, 2026
Intermittent Sync Failures
Resolved - We have resolved the sync failures affecting some users on sync portal and all systems are fully functional. Thank you for your patience while we worked to resolve this.
Aug 26, 10:11 EDT
Monitoring - We have identified the cause of sync failures affecting some users on sync portal and made updates to resolve this issue. Our team is actively monitoring, and we'll share an update here as soon as we have more information.
Aug 26, 09:56 EDT
Investigating - We are currently investigating sync failures affecting some users on sync portal. Our team is looking into this now, and we'll share an update here as soon as we have more information.
Aug 26, 09:36 EDT
Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026
Intermittent Service Degradation of On-Premise Products
Resolved - This incident has been resolved.
Aug 17, 10:00 EDT
Monitoring - The issue was identified and addressed. All on premise product services should be operational. Now in a monitoring status.
Aug 17, 09:32 EDT
Investigating - We are currently investigating intermittent outages that are affecting some users of our On-Premise products. This does not impact any Greenshades Online products. Our team is looking into this now. We'll share an update here as soon as we have more information.
Aug 17, 09:01 EDT
Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

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