Greenshades Online Status

All Systems Operational

SMS for 2 Factor Authentication Operational

Twilio SMS Operational

Twilio SMS Toll-Free, North America Operational

Twilio REST API Operational

Single Sign On Operational

Tax Service Operational

Employee Services Operational

Year End Forms Operational

Azure Operational

Payroll Operational

Customer Support and Sales Operational

Data Synchronization Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 16, 2026

No incidents reported today.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

Intermittent Website Functionality Degradation

Resolved - This incident has been resolved.

The root cause was identified as an elevated volume of requests to one of our services. After optimizing how requests to that service are processed, we confirmed proper operation and stability on all products and services. We appreciate your patience and understanding during this time.
Jan 14, 16:46 EST

Monitoring - A fix has been deployed and services are operating normally. We are continuing to closely monitor to ensure stability.
Jan 14, 14:28 EST

Update - Core website functionality has been fully restored. Our engineering team is continuing to work on resolving remaining issues affecting new hire workflows. We’ll provide further updates as progress continues—thank you for your patience!
Jan 14, 13:26 EST

Identified - The issue has been identified, and our team is actively implementing a resolution.
Jan 14, 12:18 EST

Investigating - We’re currently seeing intermittent issues affecting some website functionality. Most features remain available, but you may notice occasional slowdowns or limited access to certain areas. Specifically, Employee Login and New Hire Onboarding. Our team is actively working to restore full functionality. We’ll share updates here as progress continues. Thank you for your patience and understanding!
Jan 14, 12:08 EST

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.