All Systems Operational

Uptime over the past 90 days. View historical uptime.
SMS for 2 Factor Authentication Operational
Twilio SMS Operational
Twilio SMS Toll-Free, North America Operational
Twilio REST API Operational
Single Sign On Operational
Tax Service Operational
Employee Services Operational
Year End Forms Operational
Azure Operational
Payroll Operational
Customer Support and Sales Operational
Data Synchronization Services Operational
On Premise Products Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 13, 2026

No incidents reported today.

Sep 12, 2026

Intermittent Service Degradation
Resolved - The loading issue affecting Greenshades Benefits and Time Off has been fixed, and the affected systems are now operating normally. Thanks for your patience.
Sep 12, 20:11 EDT
Identified - We have identified the issue affecting some users on Greenshades Benefits and Time Off with loading failures. Our team is working on a resolution to this now, and we'll share an update here as soon as we have more information.
Sep 11, 14:00 EDT
Investigating - We are currently investigating loading failures affecting some users on Greenshades Benefits and Time Off. Our team is looking into this now, and we'll share an update here as soon as we have more information.
Sep 11, 13:40 EDT

Sep 11, 2026

Sep 10, 2026

Intermittent Service Degradation
Resolved - We have resolved an issue with logging in that affected some users on Greenshades Online and Green Employee.
Sep 10, 16:02 EDT
Update - We are continuing to monitor for any further issues.
Sep 10, 14:40 EDT
Monitoring - We have taken steps to resolve an issue with logging in affecting some users on Greenshades Online and Green Employee. Our team is monitoring this now, and we'll share an update here.
Sep 10, 14:39 EDT
Investigating - We are currently investigating issues with logging in affecting some users on Greenshades Online and Green Employee. Our team is looking into this now, and we'll share an update here as soon as we have more information.
Sep 10, 14:26 EDT

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Maintenance Alert: Friday, September 4
Completed - The scheduled maintenance has been completed.
Sep 5, 00:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 22:00 EDT
Scheduled - As we continue to improve the performance of our platform and applications, we are conducting maintenance during the following time period:

Friday, September 4, 10:00 PM ET to 12:30 AM ET

Please be aware that all platform applications (including MyGreenshades, Green Employee, and Greenshades Online) will be unavailable during this time.

We appreciate your patience and understanding. If you have any questions, please reach out at support.greenshadesonline.com.
Sep 4, 16:43 EDT

Sep 4, 2026

Intermittent Service Degradation
Resolved - We have resolved issues with login failures and slow load times affecting some users on Greenshades Online and Green Employee. Thank you for your patience while we worked through this.
Sep 4, 16:50 EDT
Monitoring - We have implemented a resolution for an issue with login failures and slow load times affecting some users on Greenshades Online and Green Employee. Our team is monitoring to ensure full resolution, and we'll share an update here as soon as we can.
Sep 4, 13:19 EDT
Identified - We have identified an issue with login failures and slow load times affecting some users on Greenshades Online and Green Employee. Our team implementing resolutions for this now, and we'll share an update here as soon as we can.
Sep 4, 13:11 EDT
Investigating - We are currently investigating login failures and slow load times affecting some users on Greenshades Online and Green Employee. Our team is looking into this now, and we'll share an update here as soon as we have more information.
Sep 4, 12:59 EDT

Sep 3, 2026

Intermittent Service Degradation
Resolved - We have resolved issues with login failures and slow load times affecting some users on Greenshades Online and Green Employee. All systems and functionality are fully operational.
Sep 3, 17:23 EDT
Monitoring - We have resolved issues with login failures and slow load times affecting some users on Greenshades Online and Green Employee. Our team is monitoring this now to ensure full resolution.
Sep 3, 16:48 EDT
Identified - We have identified login failures and slow load times affecting some users on Greenshades Online and Green Employee. Our team is working on resolving this now, and we'll share an update here as soon as we have more information.
Sep 3, 16:16 EDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

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