2FA text notifications are down for Verizon customers

Incident Report for Greenshades Online

Resolved

This incident has been resolved.
Posted Feb 17, 2022 - 14:12 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 17, 2022 - 12:11 EST

Update

"We are currently experiencing an issue with SMS notifications for Verizon customers. This will include the delivery of 2 factor-authentication codes. We are currently investigating the issue"
Posted Feb 17, 2022 - 11:55 EST

Investigating

"We are currently experience an issue with SMS notifications for Verizon customers. This will include the delivery of 2 factor-authentication codes. We are currently investigating the issue"
Posted Feb 17, 2022 - 10:15 EST
This incident affected: SMS for 2 Factor Authentication (Twilio SMS).
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