Pay History loading issues

Incident Report for Greenshades Online

Resolved

This incident has been resolved.

Posted Jun 23, 2022 - 13:16 EDT

Monitoring

We have identified the root cause of the issue and a fix has been released. We will continue to monitor however pay history is back to 100% operational.

Posted Jun 23, 2022 - 09:35 EDT

Update

We are continuing to investigate this issue.

Posted Jun 23, 2022 - 09:27 EDT

Investigating

Pay History (pay stub, direct deposit) access is experiencing slowness. Employees may experience long wait times while loading these documents.

Posted Jun 23, 2022 - 09:26 EDT

This incident affected: Employee Services.