Year End Forms Partial Outage

Incident Report for Greenshades Online

Resolved

Issues is resolved. All Greenshades services are functioning normally.

Posted Jan 17, 2023 - 13:51 EST

Monitoring

All data servers have been recovered. We are monitoring to ensure all services are functioning as expected.

Posted Jan 17, 2023 - 09:41 EST

Identified

Some of our data servers experienced an issue and failed over to secondary backups. While all of the data recovers, some Year End Forms data will be unavailable and some actions with Year End Forms may also be unavailable until all data servers have recovered. We will provide an update when recovery is complete.

Posted Jan 17, 2023 - 07:47 EST

This incident affected: Year End Forms.