We are continuing to monitor for any further issues.
Posted Oct 08, 2021 - 12:58 EDT
Monitoring
We have applied an immediate fix and restored access. In rare instances, you may notice a slight delay in receiving your notification emails today.
Posted Oct 08, 2021 - 12:24 EDT
Update
We are continuing to investigate this issue.
Posted Oct 08, 2021 - 11:45 EDT
Update
We are out of maintenance. We have made some configuration changes to help keep our sites online and out of maintenance, while we continue to investigate this issue.
Posted Oct 08, 2021 - 11:31 EDT
Update
We are continuing to investigate this issue.
Posted Oct 08, 2021 - 11:21 EDT
Update
We are putting our sites in emergency maintenance while we further investigate the issue. Thank you for your ongoing patience.
Posted Oct 08, 2021 - 11:06 EDT
Investigating
We are again experiencing degraded performance. You may experience delays signing in, or website response and load times may be delayed. Thank you for your patience while we continue investigating this issue.
Posted Oct 08, 2021 - 10:55 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2021 - 10:39 EDT
Investigating
We are out of maintenance and are further investigating this ongoing incident. Thank you for your continued patience.
Posted Oct 08, 2021 - 10:35 EDT
Identified
We believe we have identified the issue and are putting our sites in emergency maintenance to apply the fix. Thank you for your patience while we are actively investigating this issue.
Posted Oct 08, 2021 - 10:20 EDT
Update
We are continuing to investigate this issue.
Posted Oct 08, 2021 - 10:10 EDT
Investigating
We are currently experiencing degraded performance. You may experience delays signing in, or website response and load times may be delayed. Thank you for your patience while we are actively investigating this issue.
Posted Oct 08, 2021 - 09:56 EDT
This incident affected: Single Sign On, Tax Service, Employee Services, Year End Forms, and Payroll.