Intermittent data synchronization failures via the Greenshades Sync Portal

Incident Report for Greenshades Online

Resolved

This incident has been resolved. Thank you for allowing us to better serve you!

Posted Dec 19, 2024 - 18:32 EST

Monitoring

All services have returned to fully operational. We will continue to monitor the functionality to ensure service stability.

Posted Dec 19, 2024 - 15:30 EST

Investigating

We are currently experiencing downtime with a subset of our data synchronization services. Engineers are actively diagnosing the issue and we will post updates as progress is made.

Posted Dec 19, 2024 - 15:23 EST

This incident affected: Data Synchronization Services.