This incident has been resolved. All services have been restored and are fully operational.
Posted Jul 28, 2026 - 18:29 EDT
Monitoring
Services have stabilized to operational and site performance has returned to normal. We are continuing to monitor this situation to ensure full resolution.
Posted Jul 28, 2026 - 18:18 EDT
Investigating
Services have returned to a partial outage state. We are actively investigating this issue and will post updates as we have them.
Posted Jul 28, 2026 - 17:32 EDT
Monitoring
We have refreshed the impacted services that caused this issue. Services have stabilized and we are monitoring the situation.
Posted Jul 28, 2026 - 17:23 EDT
Update
We are continuing to investigate this issue.
Posted Jul 28, 2026 - 17:17 EDT
Investigating
We are currently investigating an issue that is impacting users ability to login to both the Admin product (Greenshades Online) and Employee portal (Green Employee).
Posted Jul 28, 2026 - 17:13 EDT
This incident affected: Single Sign On, Employee Services, Payroll, and Customer Support and Sales.